GelatinBurn LLC is firmly committed to responsible, permission-based email marketing and full compliance with applicable anti-spam legislation, including the United States CAN-SPAM Act of 2003.
We never send unsolicited commercial email. Every promotional email we send is sent only to individuals who have expressly opted in or purchased from us.
Our Commitment to You
- We do not purchase, rent, or trade email lists
- We do not send unsolicited bulk email (spam) of any kind
- We only email individuals who have voluntarily provided their email address through a purchase, opt-in form, or direct request
- Every marketing email we send includes our real business name and postal address
- Every marketing email includes a clear and functional unsubscribe mechanism
- We honor all unsubscribe requests promptly — within 10 business days
- We use accurate subject lines that truthfully represent the email's content
- We do not use deceptive headers or misleading "From" names
CAN-SPAM Act Compliance
In accordance with the CAN-SPAM Act, every commercial email we send:
- Identifies itself as an advertisement where required
- Includes our valid physical postal address: 1234 Wellness Blvd, Suite 100, Boise, ID 83709, USA
- Provides a clear opt-out / unsubscribe mechanism
- Does not use false or misleading header information
- Does not use deceptive subject lines
- Honors opt-out requests within 10 business days
Types of Email We Send
Transactional Emails
These include order confirmations, shipping notifications, and support replies. These are sent to anyone who places an order and cannot be opted out of while an order is being processed, as they are required to facilitate your purchase.
Marketing Emails
These include promotional offers, health tips, product updates, and newsletters. These are sent only to individuals who have explicitly opted in. You may unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.
Affiliate Email Marketing
GelatinBurn is promoted by independent affiliates through the ClickBank affiliate network. While we provide affiliates with promotional guidelines, we do not control their email practices. If you receive email from an affiliate that you believe violates this policy or applicable law, please report it to us at contact@gelatinburn.com.
We reserve the right to terminate the affiliate relationship of any marketer found to be using spam or deceptive email tactics to promote GelatinBurn.
How to Unsubscribe
To stop receiving marketing emails from us, you have two options:
- Click the "Unsubscribe" link found at the bottom of any marketing email we send
- Send an email to contact@gelatinburn.com with the subject line "Unsubscribe" and the email address you wish to remove
All unsubscribe requests are processed within 10 business days. After unsubscribing, you may still receive transactional emails related to any active order.
Reporting Spam
If you believe you have received spam email from someone claiming to represent GelatinBurn, or if you have received an email that violates this policy, please contact us immediately:
Email: contact@gelatinburn.com
Phone: +1 (800) 555-0193
We take all spam complaints seriously and will investigate promptly.