GelatinBurn LLC ("we," "us," or "our") operates the website www.gelatinburn.com and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By using this website or purchasing GelatinBurn, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide Directly
- Name and email address — when you purchase, opt into our email list, or contact support
- Shipping address — collected by ClickBank at checkout for physical product delivery
- Support messages — any information you include when contacting our customer support team
Information Collected Automatically
- IP address and browser type — collected via standard web server logs
- Pages visited and time on site — collected via analytics tools (e.g., Google Analytics)
- Referring URL — the website that directed you to us
- Device type and operating system
Payment Information
We do not collect or store your payment card information. All payments are processed securely by ClickBank (Click Sales, Inc.). ClickBank's privacy policy governs the handling of your payment data. Visit clickbank.com/privacy-policy for details.
2. How We Use Your Information
- To process and fulfill your order
- To send order confirmations and shipping notifications
- To provide customer support and respond to inquiries
- To send promotional emails and product updates (only if you have opted in — you may unsubscribe at any time)
- To improve our website and marketing based on usage analytics
- To comply with legal obligations
3. Email Communications
If you purchase GelatinBurn or opt into our mailing list, you may receive emails from us including order updates, health tips, and promotional offers. Every marketing email includes an unsubscribe link. You may opt out at any time by clicking that link or emailing us at contact@gelatinburn.com.
We comply fully with the CAN-SPAM Act and do not send unsolicited commercial email without a lawful basis for contact.
4. Cookies and Tracking Technologies
This website uses cookies — small text files stored on your device — to enhance your browsing experience, remember your preferences, and collect analytics data. You may disable cookies in your browser settings, though some website functionality may be affected.
We also use ClickBank's tracking pixel and hop.js script to track affiliate referrals and attribute sales correctly. This is required for our affiliate program to function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:
- ClickBank — our payment processor and retailer, to process your transaction and facilitate delivery
- Shipping carriers — to deliver your physical order
- Email service providers — to send transactional and marketing emails on our behalf
- Legal compliance — if required by law, court order, or to protect our rights
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are typically retained for 7 years for accounting purposes. You may request deletion of your personal data by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Lodge a complaint with your local data protection authority
To exercise these rights, contact us at contact@gelatinburn.com.
8. Children's Privacy
This website and GelatinBurn are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us immediately and we will delete it.
9. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of this website after changes constitutes acceptance of the updated policy.
11. Contact Us
GelatinBurn LLC
1234 Wellness Blvd, Suite 100, Boise, ID 83709, USA
Email: contact@gelatinburn.com
Phone: +1 (800) 555-0193